Using evidence to encourage patients’ and providers’ to engage in health information technology

image In collaboration with the Department of Health and Human Services Office of the National Coordinator for Health Information Technology and Inova Health Systems, OES applied behavioral insights to develop two interventions to increase the use of patient-generated health data among patients with diabetes. The impacts of these interventions were then evaluated using data fro m the electronic health record. Read more.

Using evidence to leverage proactive no-cost communications for an immediate positive impact for Veterans

image OES and the Veterans Benefits Administration in the Department of Veterans Affairs developed and tested a proactive communication to increase college enrollment for Post-9/11 GI Bill beneficiaries. This communication encouraged beneficiaries to enroll full-time and increase their enrollment intensity. It also provided information on accessing financial aid, and connected delays in degree completion with potential monetary impacts. Read more.

Using evidence to improve government efficiency through timely wage reporting

image OES and the Social Security Administration (SSA) worked together to address improper payments by developing and testing reminder notices to Supplemental Security Income (SSI) recipients in order to increase timely wage reporting. Based on the increase in the amount of wages reported, a cost-benefit analysis suggests that the letters generated a reduction in overpayments of approximately $9.44 per $1 spent by SSA. Read more.