In 2016, OES contributed to work by the Bureau of Prisons (BOP) to design a re-entry handbook outlining these and other concrete steps to assist individuals with their transition. The handbook has three checklists of discrete steps to take at three different points in time: immediately before release, within one week of returning home, and within one month of returning home. Read more.
In 2017, OES developed the Community Outreach Toolkit with the U.S. Census Bureau’s Center for Open Innovation Lab (COIL) team in an effort to summarize behavioral insights that could be employed to increase completion of the 2020 Decennial. This Toolkit is meant to support the extensive network of external partners’ Census communication and outreach efforts. Read more.
In collaboration with the Department of Health and Human Services Office of the National Coordinator for Health Information Technology and Inova Health Systems, OES applied behavioral insights to develop two interventions to increase the use of patient-generated health data among patients with diabetes. The impacts of these interventions were then evaluated using data from the electronic health record. Read more.
Using evidence to leverage proactive no-cost communications for an immediate positive impact for Veterans
OES and the Veterans Benefits Administration in the Department of Veterans Affairs developed and tested a proactive communication to increase college enrollment for Post-9/11 GI Bill beneficiaries. This communication encouraged beneficiaries to enroll full-time and increase their enrollment intensity. It also provided information on accessing financial aid, and connected delays in degree completion with potential monetary impacts. Read more.
OES and the Social Security Administration (SSA) worked together to address improper payments by developing and testing reminder notices to Supplemental Security Income (SSI) recipients in order to increase timely wage reporting. Based on the increase in the amount of wages reported, a cost-benefit analysis suggests that the letters generated a reduction in overpayments of approximately $9.44 per $1 spent by SSA. Read more.