Increasing Duplex Printing Among Federal Workforce
What was the challenge?
A 2009 survey indicated that the average government employee printed about 30 pages per day; at 2.6 million executive branch employees and 240 working days per year, that amounts to over 18 billion pages printed per year. Estimates suggest that duplex printing was only 46% of all print jobs, implying significant opportunity to reduce paper use - and costs.
What was the program change?
At no material cost, OES created a digital dialog box that asked employees to change their default printer setting to double-sided after employees had initiated a single-sided print job.
How did the evaluation work?
A randomized set of USDA employees received the pop-up that required a second mouse click before single-sided printing would occur. If the individual did not click “Print” after five minutes, the print job was deleted. The text of the pop-up notified individuals that if they changed their default settings to duplex, they would not face the pop-up in the future.
What was the impact?
This increased double-sided printing by 5.8%, thereby saving government money and resources.