Jessica joins OES from the Federal Reserve Board. As a senior UX designer, she helps to research and design solutions that support monetary policy work. This often involves creating digital tools that support production and collaboration for unique policy-making processes.

During her 12 years in the public sector, Jess pursued several usability certifications as well as professional experience with the practice and facilitation of human-centered research and design methods. While working in consumer education at the Federal Trade Commission, Jess led strategy, design, and usability for a suite of identity theft resources including IdentityTheft.gov.

As the inaugural design fellow, she will be helping to embed more qualitative approaches into how we develop solutions. Jess is a skilled visual designer that loves learning about people, discovering something unexpected, and applying design expertise to solve problems.

Title

Design Fellow

Years active

2020, 2021

Agency collaborators

Small Business Administration, Treasury